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How United Communications doubled productivity and saved money, too

Productivity has increased 2X and their customers are happier with instant rewards

Giftbit has been a life saver for me!

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Headshot of United Communications Marketing Coordinator Hunter Lisenby

I used to have to mail physical gift cards to customers. This saves me many hours of work. I can also just instantly send individual cards to prospects for our B2B team if needed, which is great!

— Hunter Lisenby, Marketing Coordinator  |  United Communications

They needed a faster, trackable way to distribute rewards

United Communications often runs promotions that involve rewarding customers. They were spending too much time mailing physical gift cards. The risks associated with shipping and timing were also an issue.

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United Communications is a leading provider of internet, digital TV, and phone services and is a service of Middle Tennessee Electric.

The solution: Replacing manual card-buying with a digital set-up and delivery

All it took was setting up an account, adding funds, and they were able to start sending rewards.

Now they simply upload the customer information and click to send. No need to manually mail physical cards.

As an added bonus, they're taking advantage of our partnership-style pricing. Definitely not something you get with physical gift cards.

Why United Communications chose Giftbit

Instant delivery

Instead of manually filling and addressing envelopes, and mailing them out, and having the cards be at risk for delays and shipping issues, rewards are delivered instantly.

Simplified funding

The accounts payable department is happy with a hassle-free process. On-demand reporting helps track claimed rewards.

Client support

Quick and friendly service helped with detailed insights that have been helpful to optimize the program and are always quick to reply and lend a hand.

 

Streamlined rewards work.

Achieve more with digital incentives. 

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Giftbit empowers organizations to send digital rewards, incentives, and payouts at scale via an intuitive web app or developer-friendly API. Access a global catalog of 1,500+ brands across 40+ countries, including gift cards, crypto, and charity options, and prepaid support for 150+ countries, all with face-value pricing and zero contracts. We prioritize the recipient experience with a seamless UI and provide every client with transparent reporting and the same world-class support, regardless of program size.

 

Amazon.com Gift Cards ("GCs") Restrictions apply, see amazon.com/gc-legal

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