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Every penny to your program

In an historically tight-lipped industry, we're sharing every detail

 

Committed to financial clarity

Access to the full platform and API is free and on-demand. Pay face value of the rewards you send.

We offer bulk discounts and revenue sharing, no subscriptions or minimums, and full support and features for every client, big and small. Default breakage sharing on Promotional rewards is 25%.

Are there any extra fees? We keep things simple. The only additional costs you’ll encounter are standard processing fees for credit card funding, currency conversions, and select prepaid cards.

Talk to the team for custom pricing.

Let's talk discounts

Curious about discounts and revenue sharing? Send us your email to learn more.

Pricing details

Description Cost
Reward ordering & tracking platform $0
API access $0
Email template customization & delivery $0
Access to world-class brands $0
Team Accounts $0
Full reporting capabilities $0

Customer success manager

$0

Recipient support

$0

Total reward management cost

$0

 

 

Potential costs

Most transactions are cost-free and straightforward. Minimal fees apply only to credit card funding, currency conversion, and specific prepaid card types.

🏦 Funding by credit card: 3.5%
💱 Currency conversion: 2%

💳 Prepaid card exceptions:

  • USD Physical Visa Incentive Card: shipping/printing $4.95 per card.
  • GBP Mastercard: £1 fee per card
  • AUD Visa: $2 AUD fee per card.

See prepaid options

Program optimization

Our partnership model is built to help your bottom line. High-volume senders can unlock unique ways to recapture value and generate margin:

🔙  Breakage recapture: On promotional rewards (those with a claim-by date), keep a percentage of the unclaimed value—helping your budget go further.

💰  Revenue sharing: For eligible programs, we share a portion of the margin from our brand partnerships back with you.

📈  Volume discounts: Scaling up? We offer custom pricing and discounts for high-volume reward programs.

Contact the team to set up custom pricing.

Funding options

Do you have special payment or net requirements?
 

Free funding

  • bank wire
  • electronic funds transfer (EFT)
  • direct debit

For details on our wire information visit this page.

Auto-funding

Enjoy seamless payments with no disruptions by taking advantage of our threshold-driven auto-funding. Available for both direct debit and credit card payment options.

Credit cards

We accept all major credit cards. Add your details and pay as you go, or make lump sum payments in-app.

There is a 3.5% fee to pay by credit card.

Currency conversion

If your funding account is in a different currency than the rewards you're sending, Giftbit will automatically convert for you, so you can fund a global reward program from one place.

Ready to get started?

Book some time to chat or create an account today!

Pricing & funding FAQs

How does Giftbit make money?

There are no fees to use the Giftbit platform. Instead, we make money in two ways:
  1. We have partnerships with companies that share a margin on gift cards and prepaid cards with us.
  2. When a customer chooses to set a claim period on a promotional reward, Giftbit receives a portion of the unclaimed value when the offer expires. The rest goes to the customer.

Depending on their program, we share revenue from either stream back with our customers. If your program involves sending high volumes of rewards, Giftbit offers savings opportunities and custom pricing. 

I want to close my account. How do I receive my balance back?

If you wish to close your account and have your available account balance refunded, please email our Customer Support team at [email&#160;protected]. There are no fees for refunds or for account closures.

 

How do I request an invoice or payment receipt?

Contact our Finance team at [email&#160;protected] if you require an invoice before purchasing account credit from Giftbit.

For credit card payments, receipts are automatically sent by email. If you fund your account via wire/bank transfer and require a receipt, please contact our Finance team at [email&#160;protected].

What happens to unclaimed rewards?

There are two ways to send rewards:

  1. Standard rewards (the default) have an unlimited claim-by date.
  2. Promotional rewards (set by you) have a fixed claim-by date.

Since Standard rewards can always be claimed, they are considered offered to your recipients. With Promotional rewards, if your recipient doesn't claim by the date set, 25% of the value defaults back to your balance.

Note: talk to the team for custom pricing on Promotional rewards and volume discounts.