Customer Loyalty Programs

Q: How much should I spend on a customer loyalty reward?

It depends on the action you&#39;re rewarding. Smaller amounts ($5–$10) work well for quick engagement like surveys or reviews, while reaching a loyalty milestone or referral conversion often calls for a more substantial reward ($20–$50 or more). Letting customers choose from a catalog is often more effective than picking one fixed reward for everyone.

Easily incentivize and reward customers

Incentivize better with rewards people want. Power your customer engagement programs with Visa® and Mastercard® prepaid cards, along with hundreds of digital gift cards from top global brands and retailers—including charity options.

Reward customers for referrals, surveys, or reaching a certain number of loyalty points—the sky's the limit.

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Transparent pricing

No fees, minimums, or contracts. Spend $50 to send $50, every time.

Easy setup

With the simple platform and streamlined API, get your program up and running quickly.

Trackable

Use detailed reporting to track stats and financials, and ensure your program's success.

Everything you need to scale your loyalty program

Clear pricing, easy integrations, and dependable support make growing your loyalty program simple, without added complexity.

Matt Brossard, Giftbit Business Development Director

Loyalty programs work best when they’re simple for you and exciting for your customers.

Our clients can set up a program in hours and start seeing results almost immediately.

— Matt Brossard, Business Development Director ｜ Giftbit

Seamless integrations

The free, developer-friendly API makes it easy to build an in-app, fully-branded rewards experience.

Or, use a quick Zapier connection to automate your program with tools your team already uses, like HubSpot, Salesforce, and SurveyMonkey.

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Customers rewards work.

Get started with the quickest, safest, and most cost-effective way to build customer loyalty programs at scale.

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Frequently Asked Questions

Can I use gift cards for a customer referral program?

Yes. Digital gift cards work well for referral programs. Send a reward automatically when a customer refers a friend, using Giftbit's API or a no-code Zapier connection to trigger delivery the moment a referral converts.

How much should I spend on a customer loyalty reward?

It depends on the action you're rewarding. Smaller amounts ($5–$10) work well for quick engagement like surveys or reviews, while reaching a loyalty milestone or referral conversion often calls for a more substantial reward ($20–$50 or more).

Letting customers choose from a catalog is often more effective than picking one fixed reward for everyone.

Can I automate loyalty rewards with tools like Salesforce or HubSpot?

Yes. Giftbit connects to tools like HubSpot, Salesforce, and SurveyMonkey through Zapier, so rewards can be triggered automatically without writing any code.

You can also download links to rewards to easily DM, send in Slack, or add to internal emails.

For more control, the free API lets you build a fully custom, branded rewards experience directly into your platform.

Are there fees to run a customer loyalty program with Giftbit?

No. There are no fees, minimums, or contracts. You spend $50 to send $50, every time. Revenue-sharing and volume discounts are available as your program scales.

Can customers choose their own reward?

Yes. You can offer a curated selection or open up the full catalog of gift cards, prepaid cards, and charity options, so customers can pick the reward that means the most to them.

How quickly can I launch a customer loyalty rewards program?

Most programs can be set up and running within hours using Giftbit's platform or API. No lengthy onboarding required.

Reward customer loyalty at scale